Effective Date: August 5, 2024

Introduction

Welcome to SOLO. We value your privacy and are committed to being transparent about how we collect, use, and protect your personal information. This Privacy Policy outlines our practices regarding your information when you use our website solo.realty and services.

Information We Collect

We collect different types of information to provide and improve our services:

• Personal Information: Information that can be used to identify you, such as your name, email address, phone number, and government-issued ID.
• Property Information: Details about properties you list or inquire about, including addresses, descriptions, and ownership documentation.
• Usage Data: Data on how you access and use our services, such as IP address, browser type, pages visited, and the date and time of visits.
• Communication Data: Records of communications made through our platform, including messages and transcriptions of voicemails.

How We Use Your Information

We use the collected information for various purposes, including:

• Providing and maintaining our services
• Notifying you about changes to our services
• Allowing you to participate in interactive features
• Providing customer support
• Improving our services through analysis
• Monitoring the usage of our services
• Detecting, preventing, and addressing technical issues

Sharing Your Information

We may share your information in the following situations:

• With Your Consent: When you provide explicit consent to share your information.
• Business Transactions: In the event of a merger, acquisition, or asset sale, your information may be transferred.
• Legal Requirements: If required by law or in response to valid requests by public authorities.

Security of Your Information

We take the security of your information seriously and implement various measures to protect it. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee its absolute security.

Retention of Your Information

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access – You have the right to request copies of your personal data.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate or incomplete.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability – You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

Exercising Your Rights

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our provided contact information.

Children's Privacy

Our services are not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: contact@solo.realty
• By mail: c/o Solo Realty, Inc. 8 The Green St STE B, Dover, DE 19901